Here at Honeycomb Houses, our general managers are responsible for the overall leadership, performance, and day-to-day operation of our stunning pubs and rooms. The role combines business management, customer service, team leadership, financial control, and operational excellence to ensure the house delivers an outstanding guest experience while achieving commercial targets.
Responsibilities include managing all food and beverage operations, leading and developing the team, controlling labour and stock costs, maintaining health and safety standards, driving sales and profitability, and ensuring consistently high standards of service, cleanliness, and compliance. The General Manager is also responsible for creating a positive culture within the business, building strong relationships with guests and the local community, and delivering a welcoming atmosphere that encourages repeat business.
Our successful general managers are highly organised, commercially aware, customer-focused leaders who can work under pressure, make effective decisions, and motivate teams to deliver outstanding hospitality experiences.
Successful applicants will be able to demonstrate:
· Strong leadership skills and a coaching management style that enables you to develop your team.
· A passion for hospitality and for living the Honeycomb Houses values of treating teams like family and guests like friends.
· A high level of organisational skill and a holistic approach to managing the three departments of the business successfully; FOH, Kitchen and Hotel.
· Attention to detail and high standards around cleanliness and the presentation of the business and team.
· An entrepreneurial spirit to drive sales and events, we encourage General Managers to be creative and put their mark on a business.
· Financial competence and the ability to manage a P&L and the relevant business controls.
· IT competence to work across a range of systems from table bookings management, to hotel reservations, stock control and pay roll.
· Competence in the management of Health & Safety across the business.
· The ability to manage time effectively between management admin and operational guest facing focuses of leading the team from the front on the floor.
· You can think on your feet and problem solve.
· A positive resilience and the strength to lead the team through challenges